Privacy and Cookie Policy

Atlantic View Farm Dog Walking Field

Last updated: February 2026

Introduction

  • Atlantic View Farm Dog Walking Field (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
    This Privacy Policy explains what data we collect, how we use it, and your rights under UK GDPR.

  • If you have any questions, you can contact us at:
    info@atlanticviewfarmdogfield.co.uk

What personal data we collect

  • We collect the following information when you interact with our website or make a booking:

Information you provide

  • Name

  • Email address

  • Phone number (if provided)

  • Booking details (date, time, number of dogs, etc.)

  • Messages sent via our contact form

  • Emails sent to us

  • Consent to our Terms & Conditions

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages visited on our website

  • Cookies (see below)

Payment information

  • Payments are processed securely by Stripe.

  • We do not store or have access to your full card details.

How we use your data

We use your personal information to:

  • Manage and confirm your bookings

  • Send booking confirmations and reminders

  • Respond to enquiries

  • Process payments

  • Manage cancellations and refunds

  • Improve our website and services

  • Meet legal and accounting obligations

  • We only use your data when we have a lawful basis to do so (see below).

Legal bases for processing

  • Under UK GDPR, we rely on the following legal bases:

    • Contract — to provide the service you have booked

    • Consent — for optional communications

    • Legitimate interests — to improve our website and prevent misuse

    • Legal obligation — for tax and accounting purposes

How we store and protect your data

  • We take appropriate technical and organisational measures to keep your data secure.

  • Your information is stored in:

    • Acuity Scheduling (for bookings)

    • Stripe (for payments)

    • Our email system (for enquiries)

    • All systems use secure, encrypted connections.

    • We never sell or share your data with third parties for marketing.

How long we keep your data

  • We keep your information only for as long as necessary:

  • Booking records: 6 years (legal requirement)

  • Emails and enquiries: up to 12 months

  • Analytics data: varies depending on cookies

  • You can request deletion sooner where legally permitted.

Sharing your data

  • We only share your data with trusted service providers who help us run the business:

    • Acuity Scheduling — booking management

    • Stripe — payment processing

    • Email provider — to send confirmations and replies

    • Website hosting provider — to operate the site

  • These providers comply with GDPR and only process data on our behalf.

  • We do not share your data with advertisers or unrelated third parties.

Your rights under UK GDPR

  • You have the right to:

    • Access your personal data

    • Correct inaccurate information

    • Request deletion (where applicable)

    • Object to certain processing

    • Withdraw consent

    • Request a copy of your data

    • Make a complaint to the ICO

  • To exercise any of these rights, email us at:
    info@atlanticviewfarmdogfield.co.uk

Cookies

  • Our website uses cookies to:

    • Improve site performance

    • Understand how visitors use the site

    • Enable essential website functions

    • You can control cookies through your browser settings.

Changes to this policy

  • We may update this Privacy Policy from time to time.
    The latest version will always be available on our website.